Frequently Asked Questions

Betworks FAQ – All Your Questions Answered

Have a question about accounts, bonuses, payments, or gaming? Search below — most answers are right here.

Frequently Asked Questions

7 Questions

With Betworks' referral program, you earn a reward for every successful referral — your friend must not only register but also complete their first deposit.

How to refer:
  1. Log in to your account → go to the "Refer & Earn" menu.
  2. Copy your unique referral link or code.
  3. Send your friend the link — when they register using it, the referral will be tracked automatically.
  4. Once your friend makes their first deposit of at least ৳500, a bonus will be credited to your account.

Reward amount:
Each successful referral earns you a bonus of ৳300–৳500 (amount may vary over time). The more active your friend stays, the more you benefit — some programs also offer ongoing commission from their betting activity.

There's no cap on how many referrals you can make from one account. However, referrals made using multiple accounts from the same device or IP address will be disqualified.

Find all active Betworks promotions in one place — through the top menu on the site Bonus Page or the "Offers" section in your account dashboard.

Update schedule:
New offers are typically added 2–3 times a week. During major cricket tournaments (IPL, BPL, World Cup) or football season, special offers are available almost daily.

How to stay up to date:
— Keep "Promotion Notifications" turned on in your account settings to get SMS or email alerts for new offers.
— Check the banners on the home screen after logging in.
Bonus Page Bookmark it for quick access.

Each offer has its own validity period — some last 24 hours, others run throughout an entire season. The expiry date is always shown on the offer page.

Absolutely. Betworks' website is fully optimized for mobile — no app download needed.

How to Play:
Works on any browser — Chrome, Firefox, or Safari betworks.ws Open it. The site automatically adapts to your mobile screen.

What you get on mobile browser:
— Live Betting & Real-Time Odds
— Live Casino & Slots
— Deposits & Withdrawals via bKash/Nagad
— Bonus Claims & Account Management
— Push notifications (allow permission in Chrome)

Tip: In Chrome, use the "Add to Home Screen" option to create a Betworks shortcut — it works just like an app, no download needed.

After receiving a bonus, you need to wager a specified amount before you can withdraw it — this is known as the turnover or wagering requirement.

Calculation formula:
Total wagering amount = (Deposit + Bonus) × Turnover multiplier

Example:
You deposit ৳2,000 → receive a 100% bonus of ৳2,000 → total balance ৳4,000. With a 5x turnover requirement, you'll need to place a total of ৳20,000 in bets before you can withdraw.

Important note:
— Not all bets count toward turnover. Sports bets typically need odds of 1.60 or higher to qualify.
— Some Live Casino games may contribute less toward the turnover requirement (e.g., 50%).
— The turnover completion period is typically 7–30 days.
— Turnover progress is visible in real time under the Bonus section of your account.

KYC (Know Your Customer) is a mandatory identity verification process. On Betworks, it must be completed before your first withdrawal.

What you'll need:
  1. ID document: Clear photos of the front and back of your National ID (NID) or passport.
  2. Selfie: A recent selfie holding your NID or passport.
  3. Proof of Address (Optional): For larger withdrawals, a utility bill or bank statement may be requested.

How to deposit:
Account Settings → "Identity Verification" → upload your document (JPG/PNG/PDF, max 5MB).

Time:
Verification is typically completed within 1–6 hours. During peak times, it may take up to 24 hours. You'll receive an email and SMS notification once verified.

Blurry or cropped images may be rejected. Take a clear photo in good lighting.

At Betworks Live Casino, you play with real dealers via live video stream — a genuine casino experience from the comfort of home. If you're new, don't worry; getting started is straightforward.

First Steps:
  1. You must be logged in and have a minimum balance of ৳200 in your account.
  2. Go to the "Live Casino" section from the menu.
  3. Choose Your Game — For Beginners Teen Patti or Baccarat Simple.
  4. Click on a table — the live video will start.
  5. Place your chips on the betting area and wait for the dealer's signal.

Popular Games & Minimum Bets:
— Teen Patti: starting from ৳10
— Baccarat: starting from ৳50
— Roulette: starting from ৳20
— Dragon Tiger: starting from ৳10

Tip: Start with smaller bets to get a feel for the game. You can also ask the dealer questions in Bangla via live chat.

Your complete activity history on Betworks is always saved — access it anytime you need.

To view your betting history:
Log in → Profile icon → "Bet History" → Filter by date or status (active / won / lost).

To view your transaction history:
Profile → "Transaction History" → Deposits, withdrawals, and bonuses are each listed separately.

Filter options:
— Date range (last 7 days / 30 days / custom)
— Transaction type (Deposit / Withdrawal / Bonus)
— Sports Betting / casino bets tracked separately

Download: In some cases, transaction history can be downloaded in CSV or PDF format — handy for tax records or personal bookkeeping.

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Try different keywords or contact our support team directly.

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Useful Pages

More About the Betworks FAQ

BetworksThousands of members enjoy betting on betworks every day — and naturally, questions come up. From creating an account to making your first withdrawal, there's something to ask at every step.

This FAQ Page We've provided clear, detailed answers to the most commonly asked questions — from bonus terms and KYC verification to playing on mobile and Live Casino. You'll find everything you need right here.

Betworks's support team answers an average of over 1,000 questions every day. This FAQ page is built directly from those questions — so every answer comes from a real issue our users faced.

If you can't find your answer here, contact us directly Help Center visit us or reach out via live chat. Betworks's support team is available 24/7 to assist you in Bengali.

The FAQ is updated regularly. Any new rules or changes will be reflected on this page first.

Most frequently asked topics

🎁 Bonuses & Turnover 32%
💳 Payments & Withdrawals 25%
👤 Account & KYC 20%
🎰 Gaming Guide 15%
📱 Mobile & App 8%

Why Choose Betworks

More than just an FAQ — discover why thousands of Bangladeshis have made Betworks their platform of choice.

Full Bangla Experience
The site, support, and FAQ are all available in Bangla. Enjoy the full experience without any language barrier.
Fast Payments
Deposit instantly via bKash, Nagad, and Rocket. Withdrawals are just as fast once KYC is complete.
Licensed Platform
Curacao-licensed and protected with bank-grade SSL. Your personal data and funds are completely secure.
Huge Sports Market
Cricket, football, tennis, and 30+ more sports — with 1,000+ live events every day.
Regular Bonus Offers
Welcome bonus, reload, cashback & VIP rewards — new offers every week.
24/7 Bengali Support
Our live chat is available around the clock in Bangla — average response time is 2 minutes.
Did you find your answer?

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For players 18+. Play responsibly.

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